Multi‑Day Jobs and Additional Site Visits are both used to schedule work across multiple days, but they serve different purposes. Choosing the correct option ensures accurate scheduling, reporting, and technician coordination.
Best Suited for:
- Dispatchers planning multi‑day work
- Back Office administrators managing job scheduling
- Operations teams coordinating technician assignments
Key Differences:
| Feature | Multi‑Day Jobs | Additional Site Visits |
|---|---|---|
| Scheduling type | Consecutive days | Non‑consecutive days |
| Technician assignment | Same technician(s) | Different technicians allowed |
| Job structure | Single job across all days | Multiple individual visits |
| Flexibility | Lower | Higher |
| Deletion | Entire sequence | Individual visits only |
Multi‑Day Jobs:
- Designed for continuous work
- Same technician(s) across all days
- Shared notes and job details
- Best for long, uninterrupted jobs
Additional Site Visits:
- Designed for flexible scheduling
- Each visit is created individually
- Technicians may vary
- Best for return visits and follow‑ups
Choosing the Right Option:
- Use Multi‑Day jobs when work happens across consecutive days with the same technician(s)
- Use Additional Site Visits when scheduling flexibility or technician changes are required
A common approach is:
- Use Multi‑Day jobs for continuous projects
- Use Additional Site Visits for follow‑ups, callbacks, or staggered work