Tracking Labor Time on Jobs

Best Suited for:

• Technicians tracking time
• Dispatchers managing job progress
• Back Office users reviewing labor entries

Important Information:

• Labor tracking depends on technician status updates
• Technician statuses must be selected correctly to avoid incorrect time entries
• Labor time can be manually adjusted if needed

Strategic Workflow:

• Use the correct status flow
• Confirm timestamps
• Adjust time if needed
• Mark labor as billable when applicable

Starting Labor Time:

1. Open the job
2. Update technician status to Started

Labor time will begin automatically.

Stopping Labor Time:

1. Update status to:
   • Partially Completed, or
   • Completed

Labor time stops based on the selected status.

Viewing Labor Time:

1. Navigate to Job > Edit Job
2. Open the Drive & Labor Time tab

Adjusting Labor Time:

1. Navigate to Job > Edit Job
2. Open the Drive & Labor Time tab
3. Edit:
   • Start time
   • End time
4. Add new time entries

Marking Labor as Billable:

1. In the Drive & Labor Time tab
2. Select the Billable checkbox

Automating Labor Billing:

1. Navigate to the Customer Account
2. Click on the Financial Data tab
3. Set "Labor Charge Type" to Hourly
4. Enter hourly rate