Best Suited for:
- Scheduling coordinators
- Back Office users managing job records and cleanup
Important Information:
- Jobs can only be deleted from the back office
- Jobs cannot be deleted if they have an invoice or payment attached
- Deleting a job does not stop any repeating or recurring settings
- Deleted jobs can be restored - Restoring Deleted Jobs Article
Strategic Workflow:
- Helps maintain clean and accurate job records
- Prevents accidental deletion of jobs with financial activity
- Requires stopping recurrence before deletion
Process Description:
- Confirm the job has no invoices or payments attached
- Stop any repeating or recurring settings
- Click More and Delete This Job
Step-by-Step Instruction:
Step 1: Check for Invoices or Payments
- Open the job in Jobs > View Jobs
- Review the Payments tab and check for any invoices attached to this job
- If an invoice or payment exists, the job cannot be deleted
Note: You must remove the invoice and/or payment before proceeding
Step 2: Stop Repeating or Recurring Settings
- If the job is part of a repeating schedule, stop the repeat pattern
- If the job is tied to a recurring invoice, stop the recurrence
Note: Deleting the job will not stop these settings automatically
Step 3: Delete the Job
- View the job
- Click More in the top-right corner
- Select Delete This Job
- When prompted with “Do you really want to delete this job?”, click OK
Error Message: If the job has an invoice or payment, you will see: “This job cannot be deleted.”
Remove the invoice or payment, then try again.