Contact EverCommerce Payments support for the following types of questions:
- Updating bank account information
- Deposit is delayed
- Questions on processing rates assessed, additional fees assessed, statement questions
- Disputes and Chargebacks
EverCommerce Payments Support Team (formerly PaySimple Support)
Phone: 800.466.0992 option 2
Email: care@paysimple.com
Contact Stripe support for the following types of questions:
- For risk/fund-hold verifications and questionsÂ
- Transaction Processing Limits
- Expedited Funding requests
Contact Service Fusion support for the following types of questions:
- How to add pay online link to invoice emails
- How to process a credit card
- How to process a refund
- Unable to see the deposits within the FusionPay Dashboard
- Unable to process payments in Service Fusion
- How to add/delete a credit card to the customer's account
- Recurring Invoices, setting up 'autopay' with FusionPay
If your specific question is not mentioned here, please contact the Service Fusion Support Team to assist further.