Stripe - Canada

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Overview of Stripe Canada Payment Details on your Customer's Financial Documents

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Important Terms:

Statement Descriptor: The name that shows up on the financial document is called a "statement descriptor" which is the business name that appears on your customer’s financial documents. 

Payment Details:

  • By default, Stripe uses the statement descriptor that is configured within your Stripe Dashboard.
  • If no custom descriptor is set, it may appear as "STRIPE CANADA" or "STRIPE CANADA [Merchant Name]" on the customer's statement.
  • Make sure to use a recognizable name for the statement descriptor, to avoid unintended disputes. 
  • The statement descriptor is an account setting - this is not configurable on a transaction level or within Service Fusion.

You can adjust your statement descriptor within the Stripe Dashboard under Business settings > Public details > Statement descriptor.

The exact appearance of the descriptor on the statement can vary based on the customer's bank or card issuer.