Uploading a Photo to an Employee Profile

Best Suited for:

• Back Office Administrators
• Managers overseeing technician profiles
• Users responsible for Workforce Management setup and maintenance

Important Information:

• Profile photos are stored in Workforce Management under the employee’s profile
• Photo updates apply immediately once saved
• Uploaded photos are used in various areas such as on the way text messages and internal records

Step‑by‑Step Instruction:

1. Navigate to My Office > Workforce Management
2. Locate the employee and click the pencil icon to edit
3. On the Personal tab, next to Profile Picture, click Browse
4. Select the photo file from your device and click Open
5. Click Save to apply the update