Best Suited for:
- Dispatchers
- Back Office administrators
- Schedulers managing calendar‑based work
Important Information:
- Calendar Tasks can be created directly from the Calendar using a right‑click action
- The start date and time are auto‑populated based on where the Calendar Task is created
- Calendar Tasks only require a start date to appear on the Calendar
- Calendar Tasks without a specific arrival window appear in the All Day section
Process Description:
- Open the Calendar
- Locate the appropriate date and time
- Right‑click to create a Calendar Task
- Confirm scheduling details
- Save the Calendar Task
Creating a New Calendar Task from the Calendar:
- Click Calendar from the Navigation Bar
- Locate the date and time slot where the Calendar Task should be scheduled
- Right‑click the desired location on the Calendar
- Select Calendar Task
-
Verify the auto‑populated fields:
- Start Date
- Start Time
-
Enter additional Calendar Task details, such as:
- Select the "Type" of Task
- Call
- Misc
- Task description
- Privacy
- Recurrence
- "Related To"
- Customer
- Job Number
- Estimate Number
- Select Save Task to create the Task
- Select the "Type" of Task
- Select Save Task to create the Calendar Task