Setting Up and Updating the Map Provider in the Worker App

Best Suited for:

• Field workers using navigation within jobs or estimates
• Technicians who use driving directions on mobile devices
• Office staff assisting technicians with worker app setup

Important Information:

• Map providers must already be installed on the mobile device to appear as options
• The worker app will only display map providers available on the device
• Users are prompted to select a map provider the first time directions are requested
• The selected map provider can be updated at any time in profile settings

Strategic Workflow:

• Ensure technicians launch directions using their preferred map application
• Reduce delays when navigating to job or estimate locations
• Standardize navigation behavior across the field team
• Support efficient routing and on‑time arrivals

Selecting a Map Provider from a Job or Estimate:

1. Open a Job or Estimate in the worker app
2. Select Get Driving Directions
3. Choose a Map Provider from the list of installed options

The worker app will default to displaying only the map providers currently installed on the device.

Selecting and Updating the Map Provider in Profile Settings:

1. Open the Worker App
2. Navigate to My Profile
3. Select Settings
4. Within the "Map Provider" settings, choose the preferred map application

This setting can be changed at any time and will apply when directions are requested moving forward.