Service Fusion has introduced several updates to improve navigation, visibility, and user experience across the mobile platform. These enhancements are designed to reduce clicks, streamline workflows, and provide users with faster access to essential tools and information. This article provides an overview of the new interface features and how they support daily operations.
Bottom Navigation Bar:
- Seamless Module Access: Field technicians can quickly access Customers, Calendar, FusionDrive, Inventory, Map View and Time Logs
- Consistent Navigation Bar: The navigation bar remains visible and uniform across all top-level modules for a smoother experience
- Modernized Home Button: A dedicated Home button allows users to return to the dashboard
Maps View and Teams View Merged:
- Comprehensive Job Planning: Enables field technicians to see all current job locations at a glance for efficient daily planning
- Real-Time Team Visibility: Locate team members in the field to improve coordination
- Unified Experience: Maps and Teams Views are combined into a single, intuitive screen
Presentation View for Estimates:
- Professional Estimate Display: Use the "Presentation View" to showcase single or multiple estimates in a clean, visually appealing format by clicking Preview
- Effortless Option Comparison: Swipe between estimate options to highlight choices for clients
Side Navigation Bar:
- My Profile: Preview account details and reset your password from a dedicated profile section
- Time Log: View detailed time punches, including date and time
- What's New: Consistent place to reference to see all the new features within the worker app
- Training Academy: Access mobile training via WorkRamp’s Mobile Training module
- Support Center: View frequently asked questions and support articles via the Knowledge Base
- Contact Support: Submit support requests through the linked support form
- Customer Idea Portal: Share ideas and submit feature requests to help improve the app
- Settings Page: Access training resources and personalize your experience through the new settings page