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New Field Worker App: Announcing Dark Mode, UI Enhancements and Additional Improvements

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We are excited to announce a new field worker app suite of new features designed to enhance your experience in Service Fusion. These updates focus on improving usability, accessibility, and performance. Below is a quick overview of what is new and how these features can help streamline your workflow.

Dark Mode Overview: 

  • A new visual theme designed to reduce eye strain
  • Improve readability in low-light environments
  • Helps conserve battery life on the mobile device
  • "Dark Mode" can be enabled in your user settings for a more comfortable viewing experience

Setting up Dark Mode feature

UI Enhancements Overview:

Additional Improvements:

  • Refresh button on "Home" screen
  • Clicking the blue + button on the "Home" screen to create a new Job, Estimate and Task
  • In My Work utilize the Filter By option to filter within the Past, Current and Future tabs to view one or more of the following type:
    • Job
    • Estimate
    • Task
  • Custom Fields, Additional Site Visits and Completion Notes are at the bottom of the job "Details" screen
  • The blue + button within the "Estimate" screen creates a new estimate option
  • Tech Notes, Activity Log, and Job Notes are now within the Notes button
  • When clicking on the Tasks, Notes, Docs, Equipment and Invoice tabs, it brings each of these up in a new page, rather than being within the job and seeing job details
  • Add photos to the job or estimate by going to "Photos", choose the blue + button and choose from the following options:
    • Camera
    • Gallery
    • Other
  • Take and upload multiple photos directly within the field worker app
  • When going to the Customer Info tab, it will take you to the list of customer contacts
  • Shows the "Service Picture" above the service rather than below it
  • Add Drive & Labor Charges and Billable Expenses directly from the line item by tapping the + icon
  • To view or edit Drive & Labor Charges and Billable Expenses, tap the > button
  • No longer need to press refresh within the "My Work" section, pull down for the information to refresh
  • Searching the "Customer List" will now display up to the 500 recently searched customer accounts

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