Calling Service Fusion Support

Contacting Support:

Our Help Widget is accessible from any signed-in Service Fusion Page.  Click the Help button in the lower right hand corner to begin the conversation.

The Help widget is where the request a callback process begins.

Requesting a Callback Process Description:

1. Click the Help button in the lower right hand corner to initiate the callback request
2. The widget will update with suggested articles, relevant to the current logged in screen you are initiating the help from
3. Select Get in touch
4. It will present you with the multiple options to get in touch
5. Choose Request a callback
6. Type in the best number to reach you at, in the Phone Number field
7. Fill in Name and How can we help? (optional, but recommended)
8. Click Send
9. A Service Fusion Support Representative will reach out to you, to offer assistance

Requesting a Callback Step-by-Step Instruction:

1. Click the Help button in the lower right hand corner to initiate the callback request

2. The widget will update with suggested articles, relevant to the current logged in screen you are initiating the help from

3. Select Get in touch

4. It will present you with the multiple options to get in touch

5. Choose Request a callback

6. Type in the best number to reach you at, in the Phone Number field

7. Fill in Name and How can we help? (optional, but recommended)

8. Click Send

9. A Service Fusion Support Representative will reach out to you, to offer assistance