Updating Bank Account Information with STAX

Best Suited for:

• Users with owner or administrator permissions (in STAX)

Best Practices for Bank Account Updates:

Bank account information should be updated in FusionPay whenever there is a change to the associated deposit account. This typically occurs in situations such as the establishment of a new account with a local bank, a change in merchant organization ownership, relocation of the business office, or similar significant business events.

Bank Account Update Process:

• Send an email to [e-mail] with a subject line of "bank account update" to initiate the bank change process. Within this email you must include a check with the new bank's routing and account number on it, with the word "Void" handwritten on the check.

The check name needs to exactly match the merchant name that was used when signing up with STAX.