Service Fusion Subscription and Billing Account Overview

Service Fusion Subscription Billing Cycle:  

As a valued customer, you can take advantage of our exclusive discount options by switching to a longer billing cycle.  By updating your billing frequency cycle you save more with our tiered discount structure:

• Monthly Billing – No discount available
• Quarterly Billing – Save 5%
• Semi-Annual Billing – Save 10%
• Annual Billing – Save 15%

To update your billing cycle and secure the current pricing along with the discount, submit this request by emailing us at [e-mail], making sure to include your Company ID and preferred billing cycle. 

Updating the Credit Card on File

Upgrading your Service Fusion Subscription and Adding Add-ons

Downgrading your Service Fusion Account

Requesting a W9

Updating the Credit Card on File for your Subscription:

We are currently only able to update credit card information via phone. Submit a callback request using the Help Bubble in the bottom right corner of any logged in Service Fusion screen.

Downgrading your Service Fusion Account:

• To remove an add-on from your subscription, please email [e-mail] with your Company Name, Company ID, and which add-on you need to remove.
• If removing a GPS unit, send an email to [e-mail] with your Company Name, Company ID, and include the GPS unit ID number for deactivation.
• To downgrade your Service Fusion account to a lower subscription tier occurs, please email [e-mail] with your Company Name, Company ID and the tier you would like to downgrade to.

Service Fusion requires a 30 day notice for all account changes. Account change requests must be emailed to [e-mail]

Requesting a W9:

Any W9 requests will need to be emailed to [e-mail] with the Company Name included in the request.