Dispatch is a service orchestration platform that integrates with Service Fusion to streamline job intake, scheduling, and customer communication. This integration allows businesses to automatically receive jobs from manufacturers or third-party sources and sync them directly into Service Fusion, reducing manual entry and improving operational efficiency.
Key Features:
- Automatic Job Feed: Jobs from Dispatch are automatically pushed into Service Fusion
- CRM Compatibility: Dispatch integrates with existing CRM platforms, including Salesforce, HubSpot, and QuickBooks
- No Double Entry: Updates made in Dispatch sync with Service Fusion, eliminating redundant data entry
- Custom Job Categories: Allows tagging and filtering of jobs using Dispatch-specific categories
- Referral Source Tracking: Enables tracking of job origin for reporting and analytics
Common Use Cases:
- Receiving jobs from manufacturers or third-party networks
- Automating job creation and reducing manual data entry
- Tracking job sources for performance and ROI analysis
- Enhancing visibility into technician performance and job status