The name that shows up on the financial document is called a "statement descriptor" which is the Generic Business Name and contact info. Please make sure to use a recognizable name to avoid unintended disputes. It may appear as: [BUSINESS NAME 800-555-1234]
If you are needing to update this, please reach out directly to EverCommerce Payments Support Team at 800-466-0992 option #2 or care@paysimple.com to get it updated.
The exact appearance of the descriptor on the statement can vary based on the customer's bank or card issuer.