Sameday.AI is a sales and support automation platform that integrates with Service Fusion to help field service businesses streamline customer communication, increase booking rates, and reduce administrative workload. By automating follow-ups and syncing key data, Sameday.AI ensures that no lead or customer inquiry falls through the cracks.
Key Features:
- Automated Follow-Ups: Sends personalized texts and emails to customers after estimates, jobs, or missed calls
- Two-Way Messaging: Enables real-time communication with customers via SMS and email
- Booking Automation: Allows customers to schedule appointments directly from follow-up messages
- CRM Syncing: Syncs with Service Fusion to pull job, estimate, and customer data
- Performance Insights: Tracks engagement and conversion metrics for follow-up campaigns
Common Use Cases:
- Following up on unsold estimates to increase conversion rates
- Re-engaging customers who missed calls or canceled appointments
- Automating appointment scheduling without manual outreach
- Reducing time spent on repetitive customer communication tasks