Customer Lobby is a marketing automation platform that integrates with Service Fusion to help field service businesses drive repeat business, increase online reviews, and maximize the return on their marketing spend. This integration enables users to automate customer outreach through postcards, emails, and text messages, keeping your business top-of-mind with minimal effort.
Key Features:
- Automated Customer Engagement: Send personalized postcards, emails, and texts to past customers
- Review Generation: Boost your online reputation by encouraging satisfied customers to leave reviews
- Marketing ROI Tracking: Track every dollar spent and tie it back to sold jobs
- Set-It-and-Forget-It Campaigns: Once configured, campaigns run automatically in the background
- Prospect & Customer Marketing: Attract new customers while re-engaging existing ones
Common Use Cases:
- Re-engaging past customers with seasonal promotions or service reminders
- Automating review requests after job completion
- Tracking which marketing campaigns lead to actual revenue
- Reducing manual marketing tasks for busy office staff